This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) being used online. PII, as used in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website and app.
What personal information do we collect from the people that visit our website or app?
When ordering or registering on our site or app, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site or app, fill out a form or enter information.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To administer a contest, promotion, survey, or other site feature.
- To process your transactions quickly.
- To send periodic emails regarding your order or other products and services.
- Keysha AI use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Data Collection and Sharing with Third-Party Tools
- Data Collection: Keysha AI collects the following types of data from users:
- Personal Information: Name, email address, phone number, and other contact details.
- Usage Data: Information about how you use our app, including the pages you visit and the actions you take.
- Interaction Data: Details about your interactions with the AI models, including messages sent to the chat feature and responses received.
- Use of Data: The data collected is used to:
- Provide and improve our services.
- Personalize your experience with Keysha AI.
- Communicate with you about your account and our services.
- Sharing Data with Third-Party Tools:
- OpenAI: We use OpenAI to generate responses for your queries. When you interact with our AI features, your messages and related data are sent to OpenAI’s API to generate responses.
- Gemini AI: We use Gemini AI to provide advanced chat services. Your messages and relevant data are sent to the Gemini API for processing and response generation.
- Claude AI: We use Claude AI for additional AI-driven insights and interactions. Your messages and pertinent data are shared with Claude’s API to generate responses.
- Data Security: We take the security of your data seriously and implement measures to protect it from unauthorized access, disclosure, alteration, or destruction.
- User Consent: Before sharing your data with third-party tools, we acquire your explicit consent through our app’s user interface.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We use cookies to:
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Third Party Disclosure:
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website or app, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Google:
We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy. We have implemented the following: Remarketing with Google AdSense Google Display Network Impression Reporting Demographics and Interests Reporting We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
COPPA:
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
Data Retention and Deletion:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once the information is no longer needed, we will securely delete or anonymize it. Users have the right to request the deletion of their personal data at any time. If you would like to request the deletion of your data, please contact us at team@keysha.ai. Upon receiving your request, we will delete your data within 30 days unless retention is required by law. Additionally, data collected through Google APIs is retained in accordance with Google's data retention policies, and users can request the deletion of this data by contacting us.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur: Within 14 Business Days We will notify the users via in-site notification within 14 Business Days. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights.